When Kent County Council unveiled a 12‑week roadworks plan for the A229 at Blue Bell Hill, residents across the county suddenly found themselves answering more than just traffic signs. The works kick off on 15 September 2025 and will run until early December, but the council is also rolling out the National High and Transport Survey 2025‑26 at the same time, a move that ties infrastructure disruption directly to a massive public‑satisfaction poll.
The A229 stretch through Blue Bell Hill has been flagged for lane restrictions, resurfacing and drainage upgrades. According to a PDF notice dated 2023 (reference 218975), the council expects most of the work to be completed using temporary lane closures, though the exact methodology was cut off in the document. The council’s transportation division says the project is part of a broader highway‑maintenance program for the Medway region, aiming to improve road safety and reduce congestion on a route that handles roughly 30,000 vehicles daily.
Simultaneously, the council is taking part in the National High and Transport Survey 2025‑26United Kingdom, administered by the National High and Transport Network. The survey runs from 1 April 2025 to 31 March 2026 and asks residents to rate six modules: accessibility, highways maintenance, public‑transport reliability, road safety, congestion mitigation, and walking‑and‑cycling infrastructure.
All 1,526,000 Kent residents – from the 340 parishes to the two unitary authorities of Medway and Maidstone – are invited to take part via the "Let's Talk Kent" portal. The portal, managed by Let's Talk Kent, will keep the questionnaire open until 28 February 2026. Participation is voluntary, anonymous, and limited to a few minutes per respondent.
"Councils across the UK are asking residents to tell us what they think of transport and highways services," the council said in a 2024 statement. The comment came from Councillor Martin May, Cabinet Member for Highways and Transportation at Kent County Council, who chairs the Transportation Committee overseeing the works.
Director of Highways and Transportation Gary Ridley added, "The timing of the A229 works right before the survey fieldwork gives us a real‑world test of how residents feel about road conditions and repair speed. Their feedback will directly shape our 2026‑27 transport plan."
Early reactions are mixed. A local commuter, who asked to remain unnamed, said, "I’m not thrilled about lane closures, but if the council actually listens to the survey, maybe we’ll finally get smoother rides on the A229." Another resident from the nearby village of Barming expressed concern that the survey might overlook those who can’t get online, noting that the council promised paper copies for those who request them.
Survey data will be aggregated nationally, with Kent receiving anonymized results by late August 2026. Those figures will be benchmarked against 317 other local authorities, allowing the council to compare its performance on road quality, repair speed, and overall transport satisfaction.
The National High and Transport Survey has been running annually since 2017, making this the eighth consecutive cycle for Kent. Previous iterations have consistently asked the same core questions, providing a longitudinal data set that helps track trends in resident satisfaction. While earlier results have never been fully published, the council uses them internally to adjust budgets and prioritize projects.
Hunton Parish Council in Winchester even referenced the survey in its 2024 notice, confirming that Kent’s participation has been ongoing for eight years. The survey’s methodology, mandated by Section 101 of the Local Government Act 1972, requires identical questions across all participating councils, ensuring comparability.
By linking the A229 construction timeline with the survey rollout, Kent County Council hopes to capture real‑time sentiment on how roadworks affect daily life. The council’s 2023‑27 Corporate Plan cites "improve transport connectivity" as a key goal, and the upcoming survey results will feed directly into the next iteration of that plan.
If residents rate the road condition and repair speed highly, the council may accelerate similar projects elsewhere. Conversely, low satisfaction could prompt a reassessment of lane‑restriction strategies and an increased focus on alternative transport modes, such as cycling routes that have been part of the survey’s sixth module.
The works begin on 15 September 2025 and are scheduled to wrap up by early December 2025, lasting roughly 12 weeks.
All 1,526,000 residents of Kent – regardless of age, voting status, or council‑tax payment – can answer the online questionnaire via the Let’s Talk Kent portal until 28 February 2026. Paper copies are available on request.
Kent County Council will receive anonymized, Kent‑specific data by August 2026. Those insights will feed into the 2026‑27 transport plan, influencing decisions on road repairs, cycling infrastructure, and public‑transport services.
Residents can request a paper version of the questionnaire by contacting the council’s transport division. The request can be made through the Let’s Talk Kent portal or by calling the council’s helpline.
The council expects temporary lane closures and modest delays during the 12‑week period. Once complete, the upgraded surface and drainage should reduce congestion and improve travel times on the A229.